With over 26 years working within the industry gaining valuable experience in both European Imports and Exports and in more recent years specialising in Ocean Freight Imports Lou joined the team at Twente Express in May 2019. She prides herself in ensuring excellent customer service with attention to detail, with an adaptive approach to her work.
Outside of work she regularly volunteers at Cannock Chase Parkrun and is currently assisting in the setup of a brand-new Parkrun venue at Chasewater, which is local to Twente Express.
She also enjoys swimming and supporting her husband Chris who is a keen runner at various races across the country.
Another hobby is baking cupcakes for family and friends, and she loves to socialise (according to husband Chris!)